Refund Policy

Service Access & Refund Policy

Effective Date: April 4, 2026

VITTA412 CORPORATION provides enterprise cloud communication infrastructure and softswitch hosting services. Clients make advance payments for access to our platform and its metered resources.

Platform Access Fees: Payments are made in advance to obtain access rights to the platform and its metered resources via our systems and APIs.

Consumption and Finality: Once platform access is activated and resources are utilized through normal platform operation, the usage becomes irreversible. All platform access fees are final and non-refundable once the service period has commenced, except where required by applicable Alberta consumer protection laws.

Billing Model: We operate on a prepaid, usage-based model for enterprise infrastructure access. Refunds are generally not issued for access periods that have already started.

Compliance & Fraud Prevention: VITTA412 maintains a strict zero-tolerance policy against any illegal or fraudulent use of the platform. Violations will result in immediate account suspension.